FAQ

Q1:How many days to receive the package?

A:Your order will be send out as soon as possible by DHL or Fedex, and it takes 2-7 days to arrive at your door after the package is shipped out.

Q2:About NextfaceHair Wig?

A: 100% Human Hair Wigs. The best quality hair with affordable price.Swiss lace,Pre plucked natural hairline. All colorful wigs can be offered

Q3: How to Comb a Lace Wig?

A: When you need to comb a wig, please be gentle. Do not use regular brushes. And we usually do not adivce combe the hair everyday.

Q4: How to Wash a Wig?

A: After washing a wig, do not shake it in a towel. Be careful and dry it piece-by-piece. This make sure that hair won’t fall off.Also, please do not style your wig while it is wet. Even those wet-to-style hair styles are known to damage wig.

Q5: How to Dry the Wig?

A: After saturating your wig in water, squeeze it dry. Do not wring it or the base of your wig could become mis-rapes and dry funny

Q6: How to Keep Human Hair Wig Shape?

A: While you are sitting at home, take it off, and put it on a wig stand. The stand will help to keep its shape and taking it off your head takes away from your own tugging and pulling hairs out.

Q7:How Long Does the Hair Can be Lasted?

A: All of our hair can last for long time ,but it’s also depending on how you maintain it. if you take care it very well it’s can be used more than 1 years.we have show the way about it  on the details page, so just treat like your own hair then will last the nice hair longer to enjoy your beauty.

Q8:Why the Hair Weft Getting Shedding?

A: After the factory workers sew the hair pieces in to a bundle, there might be some short pieces that are not attached to the weft, so when you first comb it or wash it, it will go out. That’s not shedding, comb them ou and it will be fine. The wefts are double drawn machine weft to prevent possible shedding, if you have to cut the weft to adjust the hair volume for your install, pls make sure to seal the edges of the wefts so it won’t shed. And never wash or comb the hair with too much strength, it is virgin hair, it needs more of your love to take care of it.or it will break off.

Q9:About Customer service

A: If there are any Unsatisfied on our hair, pls kindly contact our After-sales team before you apply dispute or leave any negative feedback. We will keep active to communicate with u since the situation appeared.